Maker policy

Obligations of those who list their 3D printer and manufacture parts for others.
Current version: 2026-11-08.

This is a courtesy translation. In case of any discrepancy, the Spanish version prevails. View in Spanish

Requirements to list

Have a verified account and accept this policy. List only printers you own or manage and that are in working order.
Honestly describe the technology, build volume, available materials, lead times and prices. Photos must be real and your own.
State the real city and state you serve from. Do not publish your exact address in the listing.

When you receive requests

Reply within a reasonable time (ideally 48 hours). Quote in writing on the platform with the total price, delivery time and conditions.
Check that the part is not prohibited and that the customer declares having the rights to the model. If in doubt, reject the request and report it.
Deliver what you quoted. If you cannot comply, notify immediately and cancel with an explanation.

Legal and tax obligations

You are the provider of the manufacturing service to the customer. You are responsible for your tax obligations (for example, before the SAT), for issuing invoices when applicable and for complying with consumer protection rules.

MakeIn3D is not your employer or your partner; the relationship is the use of a platform.

Ratings and standing

Customers can rate each completed job. A history of repeated cancellations, complaints or negative reviews may lead to the listing being paused.

When fees or plans for makers exist, they will only apply to transactions after they have been announced and accepted.