Frequently asked questions

Is the vectorizer free?

Yes. During launch you can vectorize, convert text to vectors and enhance images at no cost and without limits. Images are processed in your browser, so they're never uploaded to any server.

Which formats can I download?

SVG, PDF, EPS, DXF and PNG. DXF works for laser cutting, CNC and plotters; SVG for web, Cricut and design.

How do I get a part printed?

Find a printer in your state, open its page and send your model (STL, OBJ or 3MF) with material, color and quantity. You'll see an instant estimate and the maker will send the final quote through the platform.

How much does it cost to list my printer?

Nothing during launch. You create your account, describe your machine and prices, and your listing goes live after a quick review.

How is a print paid for?

For now, customer and maker agree on payment directly. Later there will be protected payments within MakeIn3D; we'll let you know before turning them on.

What can't be printed?

Firearms or their parts, items meant to harm or to open other people's locks, counterfeits and copies that infringe copyright, among others. See the acceptable use policy.

Are my images uploaded to the internet when I vectorize?

No. The vectorizer and image enhancement run inside your browser. Only the 3D models you send in a request are stored on the server so the maker can download them.

How accurate is the price estimate?

It's a guide based on your model's volume, the material's density and a typical infill. The maker sends you the final price based on their settings.

How do I report a listing or a problem?

Every listing and every request has a “Report” option. We review every report.

Can I delete my account?

Yes, from My account > Settings. Your data is deleted except what the law requires us to keep.

Another question? Write to us at contacto@makein3d.mx.