Privacy notice

What personal data we process, why, who we share it with and how to exercise your ARCO rights.
Current version: 2026-11-08.

This is a courtesy translation. In case of any discrepancy, the Spanish version prevails. View in Spanish

Data controller

MakeIn3D, located in México, is responsible for processing your personal data under the Mexican Federal Law on the Protection of Personal Data Held by Private Parties currently in force and its regulations. Privacy contact: contacto@makein3d.mx.

Data we process

Identification and contact: name, email address and, if you provide it, phone number.
Activity data: printer listings (including city and state), requests, 3D files you attach, messages, reviews and reports.
Technical data: IP address, browser type, access dates and security logs.
We do not process sensitive personal data. Images you process with the vectorizer or the photo enhancer are processed in your browser and are not sent to our servers.
Photos you upload to a listing are converted and stripped of metadata (such as GPS location) before being published.

Purposes

Necessary: create and manage your account; publish and moderate listings; send requests, quotes and messages between customer and maker; send you service notices; prevent fraud and abuse; comply with legal obligations; and, when applicable, process payments and invoicing.

Secondary: send you service news and measure site usage in aggregate to improve it. You may opt out at any time by writing to contacto@makein3d.mx; this does not affect the service.

Who we share it with

With the other participant in a request: when you send a request, the maker sees your name, the file and your messages; when a maker replies, you see their name and listing details. Your email and phone are only shared if you write them in a message.
With providers that render services to us (hosting, email delivery and, in the future, payment processing), bound by confidentiality and to use the data only to provide the service to us.
With competent authorities when required by law. We do not sell your data.

ARCO rights and revocation

You may access, rectify, cancel or object to the processing of your data, revoke your consent or limit its use by emailing contacto@makein3d.mx with your name, account email, the right you wish to exercise and a copy of your ID. We will reply within 20 business days at most.

You can delete your account from "My account". We will keep, in blocked form, only the information needed to comply with legal obligations or resolve pending disputes, for the period required by law.

Security, cookies and changes

We use encrypted connections (HTTPS), passwords protected with key-derivation functions (bcrypt), role-based access control and backups.
We only use strictly necessary technical cookies; see the Cookie policy.
Any change to this notice will be published on this page and, if relevant, we will ask you to accept it again.